In accordance with the Refund policy, no refunds are given or offered after 30 days from the date product is received by the customer. Any and all returns must include an RMA (Returned Merchandise Authorization). Please use the customer service information below to initiate a merchandise return, or use the contact information included with the invoice accompanying your shipment. Upon proper receipt of merchandise by us, a credit will be issued within 7-14 business days. All sales on food items are final, including chocolates.